Question 1

Does Capt. Paul own the boats?

Accepted Answer

No, I don't own the boats. As an independent concierge, I can give you unbiased advice to help you find the perfect charter.

Question 2

Why use your concierge service instead of booking a charter on your own?

Accepted Answer

You get independent guidance, not a sales pitch. I don’t own the boats—I help you compare vetted charters so you can choose the right fit for your group, budget, and vibe. That means better matches, fewer surprises, and a smoother booking experience.

Question 3

How do you make money? Is your service free?

Accepted Answer

Yes, my service is free to you.
Charter companies pay me a commission which is taken from their public price for bringing them your business.
Going direct or booking through me will result in the same cost for you.

Question 4

How do you make sure the charter photos match the boat you’ll actually get?

Accepted Answer

Yes — I keep a close eye on the boats I recommend, so you are not booking from outdated stock photos. I’m on the docks regularly and check current condition, maintenance, and crew quality. If a charter no longer meets my standards, it comes off my recommended list. That way, you can book with more confidence and fewer surprises.

Question 5

What kind of booking help can you provide?

Accepted Answer

I focus on private boat charters in Aruba, so you get expert help choosing the right boat for your group, style, and budget. I don’t handle hotels or car rentals, which lets me stay fully focused on helping you book a charter you’ll feel great about. Look for my Seal of Approval on the local Charter Boats. No Seal, No Deal!

Question 6

Can I rent a boat without a captain?

Accepted Answer

No, you can't rent a boat without a captain. For safety and navigation, all charters come with experienced, licensed captains who know Aruba's waters well.

Question 7

What is the policy for rainy weather?

Accepted Answer

Rain rarely affects our charters due to Aruba's excellent weather. However, refunds for cancellations are only provided in case of storms or severe weather conditions.

Question 8

What is your deposit and cancellation policy?

Accepted Answer

To secure your booking, we require a 20% deposit. If you need to cancel, you can get your deposit back (minus a small processing fee) as long as you cancel at least a week before your charter date.

Question 9

What languages does Capt. Paul speak?

Accepted Answer

Capt. Paul is fluent in both English and French, ensuring seamless communication and service for international guests.

Question 10

Why don't you offer deep-sea fishing charters?

Accepted Answer

My focus is on the highest standards of luxury and safety. Recent incidents in Aruban waters have shown that some fishing vessels operate far offshore without adequate emergency equipment, such as life rafts or advanced satellite beacons. 
The Caribbean Sea is one of the roughest in the world, with almost permanent high winds and tough seas. With 60 years of sailing experience throughout the world, I know that you don't go out without being sure that you can come back whatever happens.
To ensure my clients’ peace of mind, I only work with leisure and luxury charters that meet my strict 2026 safety benchmarks.
And stay close to shore, sheltered by the island, with a calm sea.

Question 11

The "Too Good to be True" Price

Accepted Answer

The Red Flag: A boat that is priced 30-40% lower than comparable vessels.
The Reality: These owners often cut corners on safety equipment, engine maintenance, or—most commonly—crew quality. You aren’t saving money; you’re sacrificing your safety and the "vibe" of your day. 
My role, as the only Concierge dedicated to charter boats in Aruba is to protect you against them.

Question 12

The "Stock Photo" Bait-and-Switch

Accepted Answer

The Red Flag: The website only shows photos of the boat from 5 years ago (or worse, professional catalog photos of a brand-new boat that isn't actually theirs).
The Reality: Without a concierge to verify the current condition, you might show up to a vessel with rusted railings, faded upholstery, and a smell that wasn't in the brochure.

Aruba Best Charters

FAQ

Call me to find the charter boat made for you.

Frequently asked questions